Getting started on your journey towards optimal health is easy! The following are some simple steps to get you started with our office:
A deposit fee is required at the time of scheduling your initial consultation. This will apply towards your total amount due at the time of service and is refundable if the consultation is cancelled with a 2- business day notice.
Here at An Optimal You, we value every patient. Cancellations with short notice and missed appointments adversely affects our ability to accommodate patients. Therefore, An Optimal You has a cancellation policy for all initial and follow up appointments.
A cancellation fee will apply if appointments are not cancelled with at least a 2 business days’ notice (a business day is Monday-Friday, non-holidays).
In order to avoid a cancellation fee, you must contact our office 2 business days before your appointment time to reschedule. (Of course, we do understand significant emergencies and encourage you to contact our office immediately if an unforeseen event occurs and we will evaluate your situation on an individual basis).
For optimal treatment, communication is necessary, therefore any initial consultations that are missed (i.e. no contact with our office) will not be re-scheduled. If an established patient misses two appointments (i.e. no communication to our office regarding the need to cancel the appointment), that patient will be discharged from our practice.
We do our best to accommodate your needs and we ask that you respect other patients by giving our office adequate notice when needing to reschedule an appointment.